Frequently Asked Questions

Insurance

Direct billing is now offered for many extended health care providers. If you would like us to direct bill for you, please provide your insurance information in the initial session intake form, which will be emailed to you after your appointment has been confirmed. Please also bring your insurance card to your initial session.

Please note there may be limitations due to every insurance policy being different. In cases where your provider does not pay the clinic directly, you will be asked to kindly pay in full. You can then submit the receipt yourself and claim from your insurance provider directly.

Payment methods

Cash, E-Transfer, Credit, Debit

Please wear something comfortable.

Acupuncture is not recommended on an empty stomach, or when too full.

Please rest, take it easy and stay warm so your body can better heal itself.